We are committed to delivering your carefully curated wardrobe essentials with efficiency and care. Every order is processed with meticulous attention to detail, ensuring that your selections arrive in pristine condition. Our streamlined logistics system is designed to handle a diverse range of apparel, from everyday basics to statement pieces, all while maintaining the highest standards of packaging and protection.

Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and public holidays. Delivery timelines vary based on your location and selected shipping method. While we strive to meet estimated delivery windows, occasional delays due to carrier logistics or unforeseen circumstances may occur. Rest assured, we monitor all shipments closely to minimize disruptions.

We offer the following shipping options: Standard Shipping (10-15 Business Days): $0-$60; Free Shipping (10-15 Business Days): $60-$9999. Shipping fees are automatically calculated at checkout based on your order subtotal and destination. For expedited delivery options or special requests, please contact our customer service team before placing your order.

Currently, we ship to most countries across North America, Europe, and select regions in Asia and Oceania. Some remote locations or areas with customs restrictions may not be serviceable. During checkout, our system will automatically verify your address eligibility. Should your region require special shipping arrangements, we encourage you to reach out to our support team for personalized assistance.

Once your order ships, you'll receive a confirmation email containing your tracking number and a direct link to monitor your package's journey. Our tracking system provides real-time updates from dispatch to final delivery. For consolidated shipments with multiple items, you may receive separate tracking numbers which will all be visible in your account dashboard.

While we carefully select reliable shipping partners, occasional delivery exceptions may occur. If your package exceeds the estimated delivery window by more than 5 business days, please first check the tracking information for updates. For unresolved delays or lost shipments, contact our customer service at [email protected] with your order details. We'll promptly investigate and provide solutions, which may include reshipment or refund options where applicable.

International shipments may be subject to customs clearance procedures and additional fees imposed by the destination country. These charges, including import duties, taxes, or handling fees, are the responsibility of the recipient and are not included in our shipping costs. We recommend checking with your local customs office for specific regulations and potential fees before placing international orders. Please note that customs processing times may extend the overall delivery period.